SLA Global Plan Features
Global Plans Include Three Upgrades to Standard SLA Monitor Plans
Error Correlation Technology (ECT): Correlates errors in real-time across multiple locations. Notification occurs only when all monitoring cities in your account report an error simultaneously. Click here
Network and Application Uptime Reporting: Provides daily, weekly and monthly management summaries of network and application uptime statistics. Uptime differs from availability. Availability refers to a regional or local perspective; uptime refers to a coordinated view across all locations to determine if your services are "up" or not.
SLA Manager: Our unique SLA Manager allows the user to define service-level objectives for uptime, availability and overall response time. In addition, specific operational periods can be excluded from SLA compliance reports after the fact. Click here.
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