FOR IMMEDIATE RELEASE
ALERTSITE ENHANCES REPORTING AND DIAGNOSTICS
Boca Raton, FL - (November
11, 2002) - AlertSite,
a market leading provider of Internet application
performance monitoring services, today announced
enhanced dynamic, real time reporting and diagnostic
capabilities of its flagship service offering.
This presents web site operators and service
providers tremendous perspective into the availability
and "quality of experience" their
Internet storefront and supporting infrastructure
is delivering to users.
AlertSite's "Dynamic
Report Facility" utilizes a powerful reporting
engine to allow customers to create their own
ad hoc reports and be more proactive in preventing
and understanding site outages and performance
incidents. Generated for both the executive
and technical managers, detailed performance
metrics are available for integration into third
party performance and service level reporting
software. Web owners and service providers can
use the detailed data to look at trends, make
necessary changes and greatly reduce downtime
proactively.
"AlertSite is reinforcing
its strong presence in the performance marketplace
by delivering enhanced reporting, designed with
both the technical and executive user in mind,"
said Ken Gross, CEO and co-founder.
Results are available to view
every step of a business transaction. Each location
is color-coded to visually see the impact of
accessing a site from various points and networks
around the globe. Extended metrics to all its
dynamic performance charts and reports are available
to allows customers to see the average, minimum,
maximum and standard deviation for the following:
· DNS Lookup Time-the
time it takes to resolve a domain name to an
IP address
· Connection Time-the time it takes to
connect to a server
· Time-to-First-Byte-the time to retrieve
the first byte of data from the web server
· Content Download Time-time spent during
an HTTP redirect
· Page and Object Length-length in bytes
of the page or object retrieved
"AlertSite's external
monitoring of our web presence is an important
addition to the internal monitoring we already
perform. AlertSite provided us with exactly
what we need, a near-zero maintenance service
that monitors our site availability and performance
in fulfillment of our service level agreement.
Their service also gives us the peace of mind
in knowing that we
see our systems working as the outside world
does. They provide simple access to the data,
regular notification of status, and their sales
and support staff are extremely friendly and
technically competent," said Andy Knaster,
Senior Programmer for EULER American Credit
Indemnity.
AlertSite has also recently
implemented a new and improved version of its
network diagnostic traceroute utility. Traceroute
is a utility that attempts to trace the path
your information takes through the Internet.
The improvements allow the AlertSite traceroute
to follow exactly the same path and effectively
monitor through and to firewalls and servers
traditionally configured not to respond to traceroute.
Monthly service runs $24.95
- $250.00 based on monitoring intervals and
features. Additional services and features available.
A free trial period is offered to new subscribers.
For more information visit www.alertsite.com,
call 1-877-30-ALERT
(1-877-302-5378) or email sales@alertsite.com.
About AlertSite
Based in Boca Raton,
Florida, AlertSite is an industry-leading provider
of Internet performance measurement and management
services. Designed to help customers ensure
that their web presence is always available
and delivering a high "quality of experience,"
AlertSite's monitoring plans are tailored to
meet the needs of all companies large and small.
AlertSite monitors websites, eCommerce applications,
mail servers, DNS servers and other devices
connected to the Internet, and performs a staggering
10 million site checks/tests each month for
some of the world's largest manufacturers, government
agencies and ASPs. Customers include Honda UK,
Gibson Guitar, Blue Martini, Cracker Barrel
and Purina Mills. |
