AlertSite Unveils Industry's Most Flexible Pricing for Web Site Performance Management

Usage Based Monitoring saves companies money by charging only for the monitoring they use

COCONUT CREEK, Fla.—October 7, 2009—When it comes to website performance management, locked-in pricing plans, fixed monitoring schedules, and monthly service fees are things of the past. Today AlertSite® introduced the industry's most flexible pricing plan for website performance management, Usage Based Monitoring. Based on a measurement credit purchasing plan, customers pay only for the amount of monitoring they use, can change their monitoring intervals at any time, can try different AlertSite services as needed, and more, all with a few clicks. Everything is available on demand, around the clock.

"The prevailing pricing model in our industry is 'one price fits all,' even though businesses have different monitoring needs," says Ken Gross, President and CEO of AlertSite. "With each credit costing barely half a penny, Usage Based Monitoring is an excellent entry point for small businesses getting started with Web performance monitoring but also appealing for larger enterprises with the features and flexibility they desire. Because plans are not fixed on a monthly basis like you find with other usage based offerings, companies do not have to worry about being penalized if they do not use up monitoring credits before they expire. It is an attractive option for SMBs and large enterprises alike."

A "measurement" is any monitoring event from a single location, such as monitoring e-mail, Web performance, or DéjàClick™ actions. There are no restrictions on the amount of credits users can purchase. If credits run out, AlertSite will continue monitoring to ensure uninterrupted service, and bill the customer later for additional credits consumed. Customers can replenish their credit supply at any time, and if they buy too many, bank "extras" until they are needed.

"Monitoring may need to increase during promotions or sales, but might be unnecessary during scheduled maintenance downtimes," Gross adds. "Traffic could be heavier during the holidays and lighter in the summer. This new Usage Based Monitoring plan is ideal for small businesses and larger enterprises that continually need to adjust their monitoring levels, are growing or have a dynamic business environment, and have a fixed monitoring budget. It is the industry's most equitable and flexible way to monitor what you want, when you want."

Measurement credits can be applied to any AlertSite Monitoring Suite service, including Web Site Performance Monitor, SLA Performance Monitor, Server Availability Monitor, Business Transaction Monitor with DéjàClick, and E-mail Monitor. Other key features of AlertSite's Usage Based Monitoring plan include the flexibility to:

• Upgrade and downgrade your service plan at any time. Monitoring intervals and locations can be adjusted at any minute, based on seasonal changes, maintenance downtimes, and so on.
• Pay for only the measurements you use. Customers purchase the number of credits they project they will use for the year.
• Rollover up to 20 percent of unused credits. Customers can keep unused credits and use them at their convenience the following year.
• Buy more credits at any time, without overage costs. AlertSite does not penalize customers who go over their prepaid credits. They are billed in arrears at standard rates.
• Try different AlertSite services with minimal commitment. Customers can add and subtract services at any time to meet their changing business requirements.
• Use detailed reports to manage your account. AlertSite's usage reports document the services customers have utilized and track the number of credits purchased, used, and remaining on the customer's account. Customers can access reports any time by logging into their online accounts.
• Avoid hidden costs. There are also no monthly minimum or maximum usage requirements. Without a monthly fixed amount, customers do not have to worry about penalties or losing credits if they are not used.

For more information on AlertSite's Usage Based Monitoring plan, visit the product page, FAQ, and datasheet. Usage Based Monitoring is now available to all new customers. Existing customers can upgrade their plans at any time.

ABOUT ALERTSITE

AlertSite is a leading provider of Web performance management solutions that ensure a customer's Web-based services and applications are always available and running at peak performance. More than 2,300 customers worldwide rely on AlertSite to understand and enhance the end-user Web experience, including AT&T, Honda, Ryder, Symantec and Purina Mills.

Visit www.AlertSite.com