AlertSite Business Benchmark Reports

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  • Computers
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  • Information Services
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    AlertSite Retail Benchmarks

    Week of Monday, 12/29/2008 through Sunday, 01/04/2009

    Retail
    Response Time
    Measures how quickly the home page is presented, in seconds.
     
    RankSiteResponse
    Time
    Rank Last Week
    1eBay Stores4.59092
    2BestBuy4.78121
    3Wal-Mart6.20033
    4Amazon6.36564
     Benchmark Average6.5905 
    5Target11.01465

    Elapsed time for all objects including images, JavaScript, Flash and third party objects. Collected from geographically dispersed locations and aggregated.

    Retail
    Percent Available
    Measures percent of time website is accessible by users.
     
    RankSitePercent
    Available
    Rank Last Week
    1BestBuy100.003
    2Target99.951
     Benchmark Average99.91 
    3eBay Stores99.901
    4Amazon99.855
    4Wal-Mart99.854

    Measure includes accessibility from multiple global locations. Complete page must be rendered in less than 60 seconds without error.

    Retail
    Stability (Standard Deviation)
    Measures consistency and uniformity of customer experience.
     
    RankSiteStability(Standard Deviation)Rank Last Week
    1Amazon2.36871
    2Wal-Mart3.27852
    3BestBuy3.37673
    4eBay Stores3.53724
     Benchmark Average3.6270 
    5Target5.57375

    Measures how widely spread are the response time values for the week. Websites should attempt to reach the lowest number possible here as an indicator of a more stable web site.


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