AlertSite Market Benchmarks

Additional Market Benchmark information:  

AlertSite Information Services Benchmarks

Week of Monday, 12/29/2008 through Sunday, 01/04/2009


Information Services
Response Time
Measures how quickly the home page is presented, in seconds.
 
RankSiteResponse
Time
Rank Last Week
1Baker & Taylor1.52862
2OCLC1.63071
3United Media2.37253
 Benchmark Average2.6816 
4Factiva3.05094
5Thomson Reuters4.82515

Elapsed time for all objects including images, JavaScript, Flash and third party objects. Collected from geographically dispersed locations and aggregated.

Information Services
Percent Available
Measures percent of time website is accessible by users.
 
RankSitePercent
Available
Rank Last Week
1United Media100.005
2Baker & Taylor99.951
2OCLC99.954
 Benchmark Average99.95 
2Factiva99.951
5Thomson Reuters99.903

Measure includes accessibility from multiple global locations. Complete page must be rendered in less than 60 seconds without error.

Information Services
Stability (Standard Deviation)
Measures consistency and uniformity of customer experience.
 
RankSiteStability(Standard Deviation)Rank Last Week
1OCLC1.58181
2Baker & Taylor1.72762
3United Media2.09284
4Factiva2.19993
 Benchmark Average2.2575 
5Thomson Reuters3.68555

Measures how widely spread are the response time values for the week. Websites should attempt to reach the lowest number possible here as an indicator of a more stable web site.

Additional Market Benchmark information: