AlertSite Market Benchmarks
Additional Market Benchmark information:
AlertSite Financial Services Benchmarks
Week of Monday, 12/29/2008 through Sunday, 01/04/2009
|
Financial Services
Response Time |
|---|
| Measures how quickly the home page is presented, in seconds. |
| |
|---|
| Rank | Site | Response
Time | Rank Last Week |
|---|
| 1 | HSBC | 3.9046 | 1 |
| 2 | Chase Bank | 4.3646 | 2 |
| | Benchmark Average | 5.0970 | |
| 3 | Capital One | 5.6362 | 3 |
| 4 | Bank of America | 5.7882 | 5 |
| 5 | PayPal | 5.7915 | 4 |
|
|
| Elapsed time for all objects including images, JavaScript,
Flash and third party objects. Collected from geographically
dispersed locations and aggregated. |
|
Financial Services
Percent Available |
|---|
| Measures percent of time website is accessible by users. |
| |
|---|
| Rank | Site | Percent
Available | Rank Last Week |
|---|
| 1 | HSBC | 99.95 | 1 |
| 1 | PayPal | 99.95 | 3 |
| 3 | Chase Bank | 99.85 | 3 |
| | Benchmark Average | 99.81 | |
| 4 | Bank of America | 99.80 | 2 |
| 5 | Capital One | 99.50 | 3 |
|
|
| Measure includes accessibility from multiple global locations.
Complete page must be rendered in less than 60 seconds
without error. |
|
Financial Services
Stability (Standard Deviation) |
|---|
| Measures consistency and uniformity of customer experience. |
| |
|---|
| Rank | Site | Stability(Standard Deviation) | Rank Last Week |
|---|
| 1 | HSBC | 2.6161 | 1 |
| 2 | Chase Bank | 3.6282 | 2 |
| 3 | PayPal | 3.6379 | 4 |
| | Benchmark Average | 3.6609 | |
| 4 | Capital One | 3.7647 | 3 |
| 5 | Bank of America | 4.6575 | 5 |
|
|
| Measures how widely spread are the response time values for the week.
Websites should attempt to reach the lowest number possible here as
an indicator of a more stable web site. |
Additional Market Benchmark information:
| 
AlertSite Mobile | 
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